Accessibility
We want everyone to be able to use Caribbean Mosaic, including people who use a screen reader, a keyboard, magnification or voice control. This page says how accessible the site is, what doesn’t work well yet, and how to tell us about a problem.
Last updated 31 October 2026.
The short version
- We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the international standard for accessible websites.
- We checked every kind of page on the site against it in October 2026 and fixed what we found.
- Many resources in the library are documents made by other organisations. Some of them may not be fully accessible.
- If something doesn’t work for you, tell us. We can often get you a resource in another format.
Using the site
You should be able to:
- zoom in up to 400% without text running off the screen, and read every page on a phone without scrolling sideways;
- use the whole site with a keyboard alone, starting with the “Skip to content” link at the top of each page;
- use a screen reader, with headings, labelled forms, named links and buttons, and text descriptions of images;
- read text that stands out clearly from its background;
- turn off animation: the site follows your device’s “reduce motion” setting.
How accessible the site is
The site partly meets WCAG 2.1 level AA. The pages themselves meet it, as far as our checks show. Some of the resources and videos in the library don’t, for the reasons below.
What doesn’t work well yet
Documents from other organisations. Many PDFs, Word files and presentations in the library were made by their authors or publishers, not by us. Some may have no headings, no descriptions of images or charts, or tables a screen reader can’t follow. Scanned documents may have no text that a screen reader can read at all.
View-only resources. These are shown page by page as pictures, with no download or print button. A screen reader can read the text of each page, but not its layout: headings, tables and images aren’t marked up. If a view-only resource is a scan, there is no text to read.
Videos. Videos play from the sites that host them, such as YouTube. Captions and transcripts depend on the video, and some don’t have them yet. [CariFLAGS to confirm where videos and the Regional Gyaff will be hosted, and whether they will have captions.]
If any of these stops you using a resource, contact us. We’ll try to get you an accessible version, for example a tagged PDF, a Word file or plain text. For members-only and view-only resources, we may need to ask the rights holder first.
Tell us about a problem
If you find something on the site that’s hard to use, or you need a resource in another format, use our contact form and choose “Accessibility, or a resource in another format”. Please tell us:
- the page or resource, with a link if you can;
- what the problem is, or the format you need;
- if you like, the device and assistive technology you use.
We’ll reply within [five] working days. [CariFLAGS to confirm the reply time.]
If you’re not happy with our reply, write to us again and ask for the CariFLAGS Secretariat to review it. [CariFLAGS to confirm the complaints route.]
How we checked the site
The site’s developers checked it in October 2026, before launch:
- automated checks of text contrast, headings, page landmarks, form labels, link and button names and image descriptions, on every kind of page;
- using the site with a keyboard alone, including the menu and forms;
- reading every kind of page at 320 pixels wide, the same as zooming to 400%.
The site hasn’t yet been tested by disabled people using their own assistive technology. We plan to do this, and will update this page with what we learn.
What we’re doing next
- Checking new pages and features against WCAG 2.1 AA before they go live, and the whole site again each year.
- Asking the people and organisations who send us resources for accessible versions when they have them.
- Adding captions and transcripts to CariFLAGS’ own videos. [CariFLAGS to confirm.]